Your service appointment time reserves a spot for your vehicle to be checked in and scheduled for service. While North York Chrysler works hard to complete repairs promptly, the exact start time may vary based on technician availability and service requirements.
If you would like to get updates about your vehicle, we're happy to keep you informed. Of course we can do that by calling you with information, but if you prefer, we can also let you know what's happening by texting you. Just let your Service Advisor know when you come in for your appointment that you would like text updates.
If you have not already done so, please make a list of your concerns and services you would like us to address so that you don’t forget any of them, and send it to us ahead of time. For intermittent problems, capture as many details as you can remember. Especially helpful things to share with us are:
If your vehicle has wheel-locks, please make sure you have your wheel lock key. Put it in your cup holder and let your Service Advisor know it's there.
When you arrive for your confirmed appointment time, drive in through one of our drive-through lanes. If the door is shut, a friendly honk will get someone over to open the door for you. In the drive-through lane a Service Advisor will help set up your appoint by:
While we do our best to accommodate appointment reservations, your scheduled time is not usually when your vehicle will get worked on. Especially in our busiest months (April-May and Oct-Nov) it is rare that your vehicle will go in to the shop right away. It’s not that we don’t want to take it in at that moment, it’s just that most days we have 25 - 40 vehicles proceeding through our shop and there are technicians with specialty skills that we have to coordinate across the entire pool of vehicles to efficiently meet our promise times to all of our customers.
So with that expectation, it is important to plan what you intend to do while your vehicle is being serviced.While today’s vehicles are engineering marvels, they still need more than periodic oil changes. Every vehicle has its own unique, required maintenance schedule. * Please check the terms of your warranty for coverage.
For Chrysler, Jeep, Dodge, Ram, and Fiat vehicles, you can find and download a *.pdf of the schedule for your vehicle here… FCA Canada Vehicle Maintenance Guide. Select Warranty / Maintenance Booklet. Please keep in mind this is the minimum schedule. The responsibility to ensure even simple things like the level of oil in your vehicle is sufficient (oil monitors do not monitor this), is yours as the vehicle’s owner. The services listed in the Guide and those we recommend, decrease wear and tear (i.e. an alignment check, or brake services), reduce the chance of unexpected breakdown (i.e. transmission service), and otherwise ensure your vehicle continues to operate as it was designed.
Certified to service every vehicle in the Stellantis family — using factory tools and genuine Mopar parts.
Our Mopar parts department stocks thousands of OEM parts and accessories for every Ram, Jeep, Dodge, and Chrysler model. Order online, in-store, or have parts installed by our service team.
Can’t find your answer? Call our service team directly.
You can book online using the form on this page, call our service department at (905) 584-2020, or walk in during business hours. Online bookings are available 24/7 and are confirmed by our team within 1 hour during business hours. Same-day appointments are often available for oil changes and tire swaps.
